Asset & Procurement - Users with MULTIPLE SE computers

All SD Staff

22/11/2019

GLOBAL

Users identified as using more than one Schneider Electric computers are receiving an e-mail in order to confirm ownership over the machines.

If a user does not have the PC, they will need to update the info via My Asset (which can only be accessed via the link provided - Here).

**ATTENTION** When users submit their update via My Asset in 2929it Portal, a ticket is triggered to 2929 with the possible below templates;

Asset - Incorrect Information
Asset - Issue
Asset - Request
Service Item - My Asset Generic Request

**ATTENTION** When you get one of the above template tickets, route it to the below appropriate queues:

INVENSYS USERS: SERVICE_DESK_INVENSYS

NON INVENSYS USERS: FJTU_SERVICE_DESK_HARDWARE_PROCUREMENT_EMEA_ISMA_L2