Users from France moving from Villeneuve d’Ascq Office to new site Agence de LILLE Lesquin
All SD Staff
From 1st of November till 31st of January 2020 when a user calls from the one of the following locations, please check with him which site the ticket is for and mention in the ticket the correct location for the Tech Partner’s intervention, if different from the user profile’s location:
Currently we support Schneider Agence Lille site with 2 buildings – Agency and a Warehouse that share the same OSMQ code SCHFR0FRSEC0159C.
This means that during the transition period, you may get a ticket for all 3 locations logged on the same remedy site code (SCHFR0FRSEC0159C).
After the transition, supported site for the users will be only Agence de LILLE Lesquin
(updates will be shared when office move is completed).